Returns & Exchanges at Ariel's Jewelry
We want you to adore your new sparkle, which is why we offer a 30-day return policy for all unworn jewelry in its original packaging. If your piece isn't the perfect fit, we are committed to making it right with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely place the jewelry in its original gift box and include all certificates or authenticity cards provided at purchase.
- 3.Print & Ship
Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our gemologists inspect the return for quality assurance, your refund will be processed to your original payment method within 5-7 business days.